After filing a complaint, you may decide not to pursue the matter. The Chief may find that the complaint is substantiated and impose a penalty without holding a formal hearing if the misconduct is not serious and the Officer agrees to the penalty. 875 Belfast Road, Ottawa ON. Despite your withdrawal, the Chief may decide to continue investigating the complaint if it is deemed the allegations merit investigation. Our knowledgeable and friendly OC Transpo Customer Service Representatives respond to general enquiries and can assist you in reaching the appropriate service group.

This estimate is based upon 2 OC Transpo Bus Operator salary report(s) provided by employees or estimated based upon statistical methods. This requires a minimum of 2 years of security experience in a transit environment. They have the powers of a Police Officer to: These powers are limited to incidents on or related to properties and vehicles owned, occupied, or leased by OC Transpo. Bus Driver (7) Attendant (1) Contractor (1) Engineering Assistant (1) Management Assistant (1) OC Transpo …

Follow. After the investigation, the Chief may find that the complaint is unsubstantiated. With over 150 years of transit experience, travel with us. A person may also complete and submit a Public Complaint Form in person at: City of Ottawa Special Constable Unit Two types of formal complaints can be made against Special Constables: Any member of the public who is directly affected by the conduct of a Special Constable or SCU services or policies can make a complaint.

Uncover why OC Transpo is the best company for you.

OC Transpo provides transit services across Ottawa and into Gatineau. … This resolution requires the mutual consent of the complainant, the officer, and the approval of the Chief Special Constable.

Transit Services, City of Ottawa Special Constables are sworn Peace Officers within the City of Ottawa. Have a question or concern to share with us? The Chief may find that the complaint is substantiated and decide to hold a formal disciplinary hearing.

OC Transpo is the first Canadian transit agency to join the American Public Transportation Association’s (APTA) "Health and Safety Commitments Program," the public transportation industry’s overarching … Complaints can be submitted by mail or hand-delivered to the attention of: Chief Special Constable Due to the ongoing COVID-19 pandemic, less people are using public transit, and while the numbers have varied since the pandemic … In an emergency, call 9-1-1. Safe, reliable, and courteous transit services every day of the year. 4.1. Charge offenders under the Criminal Code and/or Provincial and Municipal acts These powers are limited to incidents on or related to properties and vehicles owned, occupied, or leased by OC Transpo. Special constables do foot patrols in all stations, ride buses and the O-Train and cycle or drive between stations around the clock. Serving nearly 340,000 riders per day, our fleet has grown from 36 horses to over 900 vehicles.

You can withdraw a complaint by writing to the Special Constables Unit.

18 reviews. Get weekly updates, new jobs, and reviews. Applicants are screened based on the stated minimum qualifications of the Bus Operator position. Compare pay for popular roles and read about the team’s work-life balance. OC Transpo Special Constable Unit Compare pay for popular roles and read about the team’s work-life balance. There are a range of options available to the Chief Special Constable including: In some cases, training is considered an appropriate remedy.

Learn about OC Transpo culture, salaries, benefits, work-life balance, management, job security, and more. Learn about OC Transpo culture, salaries, benefits, work-life balance, management, job security, and more. 2. The Chief Special Constable may decide not to deal with a complaint against a Special Constable if: There are four possible conclusions to a complaint against a Special Constable: A less serious complaint about a Special Constable's conduct may be resolved by way of an informal resolution. Candidates must demonstrate that they have the following competencies: Candidates selected to proceed beyond the interview stage will need to: If you are a suitable applicant who is interested in a rewarding career with the Special Constable Unit please apply through the City of Ottawa job portal when positions are posted. Other key groups are: If you meet the requirements above, you may advance through the selection process. They promote Workplace Wellness programs, as well as offer peer support and Employee Assistance Programs. Related experience in dealing with people and enforcement procedures may be considered as alternate relevant experience (experience and formal training combined with demonstrated performance and ability, may substitute for stipulated academic requirements), Have proof of valid Standard First Aid Certificate and valid CPR-Level C, Have proof of valid Ontario Police Fitness Award (OPFA) Pin Program, Have a valid Ontario Unrestricted “G” class driver’s license (or provincial equivalent) with no demerit points. They receive their Special Constable appointment on behalf of the Ottawa Police Services Board. Employers / Post Job. OC Transpo. Serving nearly 340,000 riders per day, our fleet has grown from 36 horses to over 900 vehicles.We operate 365 days a year, snow or shine, to bring you safely and comfortably to your destinations. Park & Ride permits - Terms and conditions, Have your say: proposed names for two stations on O‑Train Line 2, Test Para Transpo trip reservation and cancellation Web forms FAQs, Charge offenders under the Criminal Code and/or Provincial and Municipal acts, Allow Special Constables to respond quickly to incidents, Protect customers, employees and property, Adhere to the principles of the Canadian Charter of Rights and Freedoms, Provide fair, unbiased and professional service to the community, Treat all victims of crime with compassion and understanding, Acknowledge and respect the diversity of cultures, Maintain the highest ethical and professional standards, Use of Force through Ottawa Police Service, Preserve the integrity of the fare system and make sure passengers pay the fare they owe, Be a Canadian Citizen or permanent resident of Canada, Be physically and mentally able to perform the duties of the position, having regard to his or her own safety and the safety of members of the public, Not have been convicted of a criminal offence that has not been pardoned, Have completed at least 4 years of secondary school education or its equivalent, Have a good knowledge of security or law enforcement operations and principles.

OC Transpo is the first Canadian transit agency to join the American Public Transportation Association’s (APTA) "Health and Safety Commitments Program," the public transportation industry’s overarching pledge to passengers that public transit systems are taking all the necessary measures to operate safely during the COVID-19 pandemic. Ontario Secondary School Diploma (Grade 12) or recognized equivalency. Your complaints against a Special Constable must be filed within 6 months of the incident. Candidates using a City of Ottawa network connection should use the internal applicant link to apply. Your application must clearly demonstrate that you meet all of the minimum qualifications to be considered for further assessment. Find out what works well at OC Transpo from the people who know best. Find out what works well at OC Transpo from the people who know best. Management has a general concern for the well being of it's employees. From route planning to public art, we work together with the City of Ottawa and other partners to offer quality services.

Also, there are thousands of people that work for OC Transpo that continue to make this service possible. ... OC Transpo Reviews by Job Title. Reviews from OC Transpo employees about working as a Bus Driver at OC Transpo. The city's transit commission is set to hear three proposals on how to manage a projected financial shortfall for OC Transpo. The Chief may decide, if all parties agree, that the complaint can be resolved through an Informal Resolution. Uncover why OC Transpo … (If you acquired your educational credentials outside Canada you will need to o… Also, there are thousands of people that work for OC Transpo that continue to make this service possible. A complaint against a Special Constable must be made in writing and signed by the complainant. A Clearance Letter is a formal document produced on secure paper indicating that the subject of the inquiry has no criminal convictions in the National Repository of Criminal Records maintained by the RCMP, Proof of valid Standard First Aid Certificate and valid CPR-Level C, Conflict/dispute/crisis resolution skills, Sensitivity to the needs of all people and cultures, Undergo an investigation of their background and personal history, Complete an Ottawa Police Background Investigation Form and a Special Constable Unit pre-background questionnaire. A thorough background investigation, which includes both security and reference checks will be conducted, Complete a psychological test and attend an interview with a psychologist, A complaint about the policies or services of the Special Constables Unit (SCU). This involves bringing the complainant and the subject officer together to hear each other's concerns. Contact us or share your experience through our online feedback form. Each stage in this process is competitive. A complaint about the conduct of a Special Constable. Contact a Customer Service Representative: To report an incident that occurred on an OC Transpo vehicle or property, use our online reporting form or call Transit Law. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. We operate 365 days a year, snow or shine, to bring you safely and comfortably to your destinations. OC Transpo provides transit services across Ottawa and into Gatineau.

875 Belfast Road, Ottawa ON K1G 0Z4. Park & Ride permits - Terms and conditions, Have your say: proposed names for two stations on O‑Train Line 2, Test Para Transpo trip reservation and cancellation Web forms FAQs, In person at our Customer Service Centres, By telephone 24 hours a day, 7 days a week. 24/7 Patrol Special constables do foot patrols in all stations, ride buses and the O-Train and cycle or drive between stations around the clock. If the Officer does not agree to the penalty, then a formal hearing must be held. Bus Operator salaries at OC Transpo can range from $30-$33. It is frivolous, vexatious or made in bad faith, The complainant was not directly affected by the incident. Undergo (to the satisfaction of the City of Ottawa) background checks such as: Learn, meet and maintain Transit Special Constable Service’s standard in the use of oleoresin capsicum (OC) spray, baton and the use of force continuum, Proof of a valid Ontario Police Fitness Award (OPFA) Pin Program, Original police Clearance Letter dated within the last 12 months. If you are the victim or witness of a crime, feel unsafe, harassed or threatened or if you see someone who seems lost or needing help: Special Constables receive in-depth and practical training in: Some Special Constables also receive training from the Ontario Police College in: The Special Constables form one part of the Unit. If you are interested in applying for other position at OC Transpo, browse through the City of Ottawa’s current job postings, which includes job openings in the Transit Services Department.